Order Information

Made To Order

Every order (unless otherwise stated on the product screen) is made to order. This means that once your order is placed we select your specific items and print them just for you.

This does mean that once your order has been processed we can only take returns or exchange if you have received the incorrect item, or if it is faulty. More info can be found in our Terms and Conditions here.

If you place an order but have noticed a mistake and would like to alter it please get in touch as soon as possible. If you tell us before we process your order (the next Tuesday at 4pm) we should be able to update your order for you. If it’s after that time still let us know just in case there’s anything we can do.

Weekly Processing

We currently process orders on a weekly basis. Every Tuesday at 4pm we tally up the previous week’s orders and add them to our print queue.

We strive to have them ready and sent out by the end of that week, but due to our awesome hand-printed process unforeseen circumstances can delay dispatch. In the unlikely event of that happening we’ll let you know.

If you are in a particular rush to receive your order please get in touch and we will do what we can. An extra charge may be applicable.

Delivery

We send all orders via 1st class Royal Mail unless otherwise stated. The price of postage depends on your order and is calculated in your basket.